Rental Terms
All vehicle rentals in Rowley Regis are governed by a comprehensive Rental Agreement provided at the time of booking confirmation or vehicle collection. This document outlines specific terms, conditions, insurance information, fees, and your obligations for the rental period. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Renting a vehicle with us requires:
- To rent a vehicle from Car Hire in Rowley Regis, you must be at least 21 years old, though age restrictions may differ based on the vehicle type, with extra fees applicable for drivers under 25. A valid full driving license for the appropriate vehicle category is required, along with identification and proof of your current address. You will also need to provide valid payment information and a security deposit, in addition to any other conditions listed in the Rental Agreement.
Booking and Payment Details
- Reservations can be completed via our website, over the phone, or directly at our Rowley Regis office. A booking deposit may be necessary to confirm your reservation. Full payment and a security deposit are generally required upon vehicle pickup. All prices are listed in British Pounds (£) and include VAT as applicable. We accept major credit and debit cards, with transactions processed securely by trusted payment providers.
Vehicle Pickup and Drop-off
- At the time of vehicle collection in Rowley Regis, it is important to conduct a thorough inspection and report any pre-existing damage without delay. A vehicle condition report will be completed and signed to document the state of the car. Upon returning the vehicle, it should be in the same condition as when it was collected, taking into account normal wear and tear. Any new damage will be evaluated and charged appropriately. Ensure the vehicle is returned with the same level of fuel; otherwise, refueling charges will apply. Late returns may result in additional fees, so please communicate with us promptly if you expect to be late. You will be held responsible for any parking fines, traffic violations, or charges incurred during your rental, along with an administration fee.
5. Coverage and Responsibility
- All car rentals come with basic third-party insurance included. Comprehensive coverage details and any applicable excess amounts can be found in your Rental Agreement. Additional insurance options may be available to further limit your financial liability. It's advisable to review these options closely. You will be liable for any damage or loss up to the excess amount, unless you opt for additional coverage. Damage resulting from negligence or misuse remains your responsibility, irrespective of any insurance.
Cancellation and Modifications
Cancellation and amendment policies differ based on the type of booking and the notice provided. For precise details, consult your booking confirmation or Rental Agreement. Be aware that late cancellations or no-shows may incur additional charges.
Prohibited Activities
Prohibited vehicle uses:
- The vehicle must not be used for illegal activities or purposes. Engaging in racing, rallying, off-roading, or any other risky activities is prohibited. Transporting hazardous materials is not allowed. Sub-letting the vehicle or permitting unauthorized drivers is forbidden. Driving under the influence of substances is strictly prohibited. The vehicle should only be used as intended, without exceeding passenger or weight limits. Driving outside the designated geographical area requires prior approval.
Breach of these terms may lead to rental termination and extra fees.
Limitation of Responsibility
To the fullest extent permitted by English and Welsh law, Car Hire Rowley Regis is not responsible for any indirect, incidental, or consequential damages, including loss of profits or data, related to your use of our services. Our total liability for any claims shall not exceed the rental amount paid within the last 12 months. This limitation does not apply to liability for death or personal injury due to negligence or fraud.
9. Legal Framework
These Terms are regulated by the laws of England and Wales. Any disputes will fall under the exclusive jurisdiction of the English and Welsh courts.
Updates to Terms
We reserve the right to amend these Terms at any time. Changes take effect immediately upon their publication on our website. Continuing to use our services indicates your acceptance of the revised Terms.
Rowley Regis Contact Details
For inquiries regarding these Terms, please reach out to us:
Rowley Regis Car Hire Services
Riverside Way, Rowley Regis, B65 0LQ, UK
Contact Number::
019 2250 0339